How to Find Your Target Audience

How to Find Your Target Audience

1. Use Google Analytics to learn more about your customers.

Google Analytics is such an expansive tool, and is great for obtaining demographic details about your audience, as well as their interests. Recall from above that this is critical information that helps locate a target audience.

With Google Analytics, you’ll be able to see website insights, and it’s broken into different sections, like age, gender and location. These sections are labelled clearly on the dashboard and provide colorful graphs for you to interpret.

Above is an example of the age overview in the Audiences portion of Google Analytics. Notice the breakdown of the numbers and how the graphs give you an excellent visual. This tool can be a great asset into getting a really great insight into who’s visiting your website and how your content fits into their lives.

2. Create a reader persona to target blog content.

With reader personas, you’ll never forget who you’re writing for. The good thing about reader personas is that you should closely align them to your buyer persona; they should be nearly identical.

This is because your blog should contain content that’ll be useful for your readers. Marketers probably want to read blogs about digital media, for example. It builds the reputation of your company to consumers.

The difference between a reader persona and a buyer persona is that a reader persona generally focuses on the challenges your persona might face. How can you write content that solves those challenges with blog posts?

For example, if one of the challenges you’ve identified in your buyer persona is “Marketing Mario wants to find a solution to low ROI on ad spending,” you can use a reader persona to think of content that surrounds helping that challenge.

3. Look at social media analytics.

When are your followers most engaged with your social media channels?

Is it when you post a funny meme on Instagram or create a poll on Twitter? By taking a look at these questions, you can get a couple of clues into what content your audience is interested in, thus, filling in one of the parts needed to find a target audience.

Every social channel is different and has a different audience, so looking at your analytics across all platforms are important. For example, Twitter tends to have a younger audience, while Facebook tends to have an older one. On the same note, Twitter is based on short-form content, while on Facebook, you can post long-form content and videos.

Instagram is a visually-based social media platform, so content that’s graphically stunning would thrive on the channel. Knowing these things, you can begin to plan your strategy accordingly.

Analytics can tell you who is looking at your profile. What’s more, they can tell you what’s working and what’s not working, content-wise.

By posting content your audience is more interested in, you can gain followers that are in your target market.

4. Use Facebook Insights.

If you have a Facebook page, this tool is golden for you. Facebook gives every Page a huge set of insights, for free. These insights work similarly to Google Analytics — you’ll receive critical information needed to create a target audience.

By accessing the People tab on your Insights dashboard, you can see who and from where your visitors are. Below is an example of how Facebook shows location demographics. It seems that a primary location is the east coast, so it’s safe to say that part of the target audience for this page is located in east coast cities.

Other areas Facebook focuses on include interests and integrations with other social media platforms, like Twitter. The insights report tells you the lifestyle of your audience, such as if they purchase items online.

Insights like these can help you far into your campaign planning, past finding a target audience, so it’s a worthwhile tool to check on every now and then.

5. Check up on website performance.

Monitor your best- and worst-performing content areas on your website. Your website can be the introduction to your company for a lot of your target audience, so sprucing up what interests them is a great way to attract more audience members.

By looking at what blog posts or landing pages are captivating your audience, you can repurpose content that isn’t and promote the content that is. For instance, if your blog post about email marketing was a hit with audiences, share it on your socials to expand your reach.

6. Engage with social media audiences.

Interacting with social media followers is so important, because they’re your audience. When you create your buyer persona, they’re the users you should look to. If you don’t have social media accounts yet, remember to keep this step in mind.

Ask your followers what they want to see, use tools like Instagram Stories and replies to get their response for how/what you’re doing. Whatever engagement you get, positive or negative, can influence how you attract more audience members.

For example, try tweeting out something that invites a CTA, like “Send us a picture of your favorite outfit to wear with our new hats!” This evokes a response, responses you can analyze the language of and imitate to grow your audience.

1. Target

Target differentiates its content based on social platforms. For example, check out its Twitter account. The language is relaxed, it engages users, and is generally geared towards a younger, millennial crowd. This is because most of Twitter’s users are younger.

Alternatively, check out this Facebook post, a partnership with Jessica Alba, an actress who is focused on her family.

This move was probably done because Target’s target audience for Facebook campaigns are directed towards families, while the focus is on younger people on Twitter. Target, as a global brand, has different target audiences.

For campaigns, they might focus on a specific audience over another, or for social media channels in general. Target found their target audiences and how they’re represented differently and used that to their marketing advantage.

2. Lightlife Foods

Similarly to the example above, let’s look at plant-based food company, Lightlife Foods. On Instagram, Lightlife posts high-quality images of recipes using their products. Occasionally, they work with Instagram influencers in the same market.

On Lightlife’s Facebook, however, they’ve invested heavily in video content. This is probably because it’s been proven that video content on Facebook performs extremely well. Lightlife is most likely targeting an audience that loves to watch videos on Facebook, whereas on Instagram, they’re most likely targeting not only foodies, but influencers in their industry.

3. Apple Music

Let’s look at how Apple Music is reaching their target audience.

On Twitter, the streaming service prides itself on being free of ads, most likely to sway potential audience members away from similar streaming services that don’t provide the same benefit. They post playlists and other content that’s only reachable by visiting the website.

Most of the Instagram content, however, are videos. It seems as if Apple Music is using their Instagram to post snippets of interviews and other premium content available with a subscription.

Though it’s clear that the two platforms have different content strategies, the content itself is in the same realm, just with a different focus. From this, we can infer that Apple Music likes to stick to a formula based on where their content types perform best.

If, for example, Apple Music found that their interview previews perform best on Instagram, that’s likely why their Instagram is mostly video content. This shows that diversifying content doesn’t have to be a vast change like Target and Lightlife, it can still be subtle and work.

If you have multiple target audiences and only one marketer, don’t feel as if you have to focus on every audience at once. You can target one audience per campaign to make sure you really get it right.

Target audiences are meant to engage consumers and give you a good idea of how to market to them. If Vans’ way of creating multiple accounts fits your business, go for it. If you have a singular audience, you can still benefit from knowing everything you can about them.

Happy campaigning!

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Digital Marketing 2020

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