As the largest credit union headquartered in Florida, Suncoast Credit Union offered a great in-branch experience, but its online presence didn’t demonstrate value to current or prospective customers. The company needed a modern, digital headquarters that validated its service commitments, maintained the confidence of current clients, and helped increase the rate of new account openings.
UI/UX Design, Web Development, App Development
Brand, UX Strategy
Suncoast Credit Union
The first step in our engagement with Suncoast Credit Union was the development of an in-depth website strategy that would help all parties understand the strengths, weaknesses, and opportunities for Suncoast Credit Union. During this process, our team identified three key things the new website would have to do: Increase traffic and access to key content, provide ongoing community support, and demonstrate real value to prospective clients.
In the increasingly digital world of banking, Suncoast Credit Union now has a website and mobile app that can stand among the rest. Meanwhile, its customers are enjoying banking that is faster and more intuitive than ever. With this new digital foundation laid, the sky is the limit when it comes to future innovation and expansion – setting the stage for a new, exciting chapter in the Suncoast Credit Union story.